/* /platform/escalations — the page's own rules (ported from the 02.10 etalon's inline <style>; the kit's rules stay in y.css / ui.css) */
/* ---- hero: the “needs you” queue ---- */
.nq{max-width:1300px;margin:60px auto 0;text-align:left}
.nq-g{display:grid;grid-template-columns:320px minmax(0,1fr);min-height:540px;background:#fff;color:#0f172a}
.nq-l{border-right:1px solid #e6e8ec;background:#fafbfc;padding:14px 12px}
.nq-lh{display:flex;justify-content:space-between;align-items:baseline;padding:4px 8px 12px}
.nq-lh b{font-size:17px;font-weight:650}
.nq-lh span{font-size:12.5px;font-weight:600;color:#b45309}
.nq-i{all:unset;box-sizing:border-box;width:100%;cursor:pointer;display:block;padding:12px;border-radius:12px;border:1px solid transparent;margin-bottom:4px;transition:background .2s,border-color .2s,opacity .4s,transform .4s}
.nq-i:hover{background:#fff;border-color:#e6e8ec}
.nq-i.on{background:#fff;border-color:#c7cffc;box-shadow:0 6px 18px -12px rgba(79,70,229,.5)}
.nq-i .k{display:flex;gap:7px;align-items:center;font-size:12px;font-weight:650}
.nq-i .k i{width:8px;height:8px;border-radius:50%}
.nq-i b{display:block;margin-top:5px;font-size:14.5px;font-weight:600;line-height:1.35}
.nq-i small{display:block;margin-top:3px;font-size:12.5px;color:#57606a;line-height:1.4}
.nq-i.out{opacity:0;transform:translateX(-12px)}
.nq-d{padding:22px 26px;display:flex;flex-direction:column;gap:16px;min-width:0;position:relative}
.nq-d>.nq-x{animation:uIn .35s var(--ease) both}
.nq-d .k{font-size:12.5px;font-weight:650}
.nq-d h4{margin-top:4px;font-size:21px;font-weight:650;letter-spacing:-.01em;line-height:1.3}
.nq-d h6{font-size:12px;font-weight:600;color:#57606a;margin-bottom:6px}
.why3{display:grid;grid-template-columns:22px 1fr;gap:10px;background:#fffbeb;border:1px solid #fde68a;border-radius:12px;padding:12px 14px;font-size:14px;line-height:1.5;color:#78350f}
.why3 svg{width:18px;height:18px;margin-top:1px;color:#d97706}
.tr3 .ev{display:grid;grid-template-columns:26px 1fr;gap:10px;padding:8px 0;border-top:1px solid #f1f3f6;font-size:13.5px;line-height:1.45;align-items:start}
.tr3 .ev:first-of-type{border-top:0}
.tr3 .ev i{width:22px;height:22px;border-radius:50%;display:grid;place-items:center;font-style:normal;font-size:11px;font-weight:800;color:#fff}
.tr3 .ev small{display:block;color:#57606a;font-size:12.5px}
.acc{display:grid;grid-template-columns:repeat(2,1fr);gap:10px}
.acc div{border:1px solid #e6e8ec;border-radius:12px;padding:12px 14px;font-size:13.5px;line-height:1.5}
.ans{border:1px solid #cbd5e1;border-radius:12px;overflow:hidden}
.ans .ta{padding:12px 14px;font-size:14px;line-height:1.5;min-height:46px;outline:none;color:#0f172a}
.ans .ta:empty::before{content:attr(data-ph);color:#94a3b8}
.ans .ab{display:flex;gap:8px;flex-wrap:wrap;padding:10px 12px;border-top:1px solid #eef1f5;background:#fafbfc;align-items:center}
.ans .ab small{margin-right:auto;font-size:12.5px;color:#57606a}
.bt4{all:unset;cursor:pointer;font:600 13.5px/1 "Plus Jakarta Sans";padding:10px 15px;border-radius:9px;border:1px solid #cbd5e1;background:#fff;color:#0f172a;transition:background .2s}
.bt4:hover{background:#f3f4f6}
.bt4.p{background:#0f172a;border-color:#0f172a;color:#fff}
.bt4.p:hover{background:#1e293b}
.done3{display:none;flex-direction:column;align-items:center;justify-content:center;text-align:center;gap:10px;flex:1;color:#0f172a}
.done3.on{display:flex;animation:uIn .45s var(--ease)}
.done3 .ok{width:56px;height:56px;border-radius:50%;background:#dcfce7;color:#16a34a;display:grid;place-items:center}
.done3 .ok svg{width:26px;height:26px}
.done3 h4{font-size:20px}
.done3 p{font-size:14px;color:#57606a;max-width:420px;line-height:1.55}
.toast2{position:absolute;left:50%;bottom:18px;transform:translate(-50%,12px);opacity:0;background:#0f172a;color:#fff;font-size:13.5px;font-weight:550;padding:11px 16px;border-radius:11px;transition:all .35s var(--ease);pointer-events:none;white-space:nowrap}
.toast2.on{opacity:1;transform:translate(-50%,0)}
/* ---- a loop versus a stop ---- */
.lp2{display:grid;grid-template-columns:1fr 1fr;gap:18px;margin-top:48px}
.lpx{background:#fff;color:#0f172a;border-radius:18px;overflow:hidden;display:flex;flex-direction:column}
.lpx-h{padding:16px 18px;border-bottom:1px solid #eef1f5}
.lpx-h b{font-size:16px;font-weight:650}
.lpx-h small{display:block;font-size:12.8px;color:#57606a;margin-top:2px}
.lpx-f{padding:10px 18px;flex:1}
.lpx-f .ev{display:grid;grid-template-columns:26px 1fr;gap:10px;padding:7px 0;font-size:13.5px;opacity:.25;transition:opacity .4s;align-items:center}
.lpx-f .ev.in{opacity:1}
.lpx-f .ev i{width:22px;height:22px;border-radius:50%;display:grid;place-items:center;font-style:normal;font-size:11px;font-weight:800;color:#fff}
.lpx-m{padding:12px 18px 16px;border-top:1px solid #eef1f5;background:#fafbfc}
.lpx-m .t{display:flex;justify-content:space-between;font-size:12.5px;color:#57606a;font-weight:600}
.lpx-m .b{margin-top:6px;height:8px;border-radius:4px;background:#eef1f5;overflow:hidden}
.lpx-m .b i{display:block;height:100%;width:0;border-radius:4px;transition:width .5s var(--ease)}
.lp2-go{display:flex;justify-content:center;margin-top:18px}
@media(max-width:1060px){.nq-g,.lp2,.acc{grid-template-columns:1fr}.nq-l{border-right:0;border-bottom:1px solid #e6e8ec}}